Can I text with you instead of email? Ryan September 24, 2020 20:17 Updated At this time, we do not support text message communication, we would request that you please email us for assistance. Related articles Cancel My Subscription I want to cancel/change my order, but it has already shipped. How soon after I order does it ship? What is Luciana Rose Couture? When can I expect to see my refund? Comments 5 comments Sort by Date Votes Kathryn Fox January 01, 2021 03:03 I placed my order but can’t find it. Then I spun the wheel for a prize & got free shipping. But I can’t get to my order to cancel it & redo it to get the free shipping but it only gave me 15 minutes to use it. So I sent a email to ask if they would use it on my order but I can’t get a answer, I can’t find my order, & I can’t get help anywhere? -1 Ezat Shirazi February 01, 2021 04:43 I ordered a couple of minutes ago and cannot log in to get the status of my order 1 Ezat Shirazi February 01, 2021 04:44 I ordered a pair of earrings and am unable to login and check the status 0 Cindy Marie April 24, 2021 21:15 PLEASE CANCEL MY SUBSCRIPTION IMMEDIATELY! I tried going through your link to unsubscribe, but it says "incorrect email or password". It says it will send me a "code", but never did. THIS IS ABSURD! PLEASE JUST CANCEL MY SUBSCRIPTION, AND ANY LISTS YOU HAVE ME ON, IMMEDIATELY! THANK YOU! Cyndi Marie 0 Lola Black July 23, 2021 00:28 I was gonna just make a change in my order but I can't seem to find it so now I want to cancel everything! Please refund all of the money I sent you. I have just placed these orders and I would appreciate a complete refund. Sincerely, Lola Black 0 Please sign in to leave a comment.